Resolved: Textkernel Extract outage: Resumes are not being extracted

Update 10:10 CET

Textkernel informed us that the incident has been solved. We apologize for the inconvenience.

If you still experience problemens regarding the reporting tool, you can contact the Service Desk by 010-49 80 988.


This morning Januari 11th around 9:55 CET Textkernel has reported an outage with Textkernel Extract!. Because of this outage resumes are not extracted. Because of this, the information from the resumes is not automatically placed in the proper fields.

Applying on a job is still possible. Candidates are not hindered by this outage.

Expected solution time
The cause of this error is known to our supplier Textkernel, and is currently being restored. Updates will follow as soon we know more. Our apologies for the inconvenience.

Connexys Support is always available for questions you might have regarding this issue. We can be contacted on telephone number 010 – 49 80 988 or via e-mail: