Dear Customers,
As you may have heard, Google has recently announced that they are changing their pricing and licensing for Google Maps starting July 16th, 2018.
After reviewing the full extent and financial impacts of this change, we have made the very difficult decision that we are going to be turning off the embedded mapping functions in Fast Forward. In the later part of Q3, we will be re-implementing the mapping functions but the user experience will be different. Rather than an embedded map (map that is displayed directly on a record), your users will have the ability to launch a map in a new browser window that is controlled by Google.
We fully appreciate and recognize the impact this change may have from a user experience but after evaluating all the options, these are really the best choices to minimize the financial impact of Google’s decision on you.
If you have any questions or concerns, please don’t hesitate to reach out to your account manager or contact a member of our support team.
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